Illustrator CS2 Runtime Error

[E***@adobeforums.com]

I had illustrator CS2 working great on my windows XP pc. It worked well untill last week or so. I am running it on a Windows based PC with lots of storage space, a 1GB of Ram using windows Xp. I tried to open it rescently and it would not open. Instead I got a Runtime Error! On the error box, the application says " This application has requested the Runtime to terminate in an unusual way, Please contact the application's support team for more information"

I tried calling tech support but they directed me to this forum without offering any other help what so ever. Please help me solve this issue since Illustrator is one of our most used program. Any help would be greatly appreciated. I do not wish to upgrade to CS3 ort CS4 yet since CS2 works perfectly for us. Thank you for taking your time to read this.

Edgar Flor

[M***@adobeforums.com]

Well, did you run any Windows Updates? It's possible, some critical system DLL has been replaced with a newer version. Does your Event Viewer note the faulting module?

Mylenium

[n***@gmail.com]

Post by M***@adobeforums.com
Well, did you run any Windows Updates? It's possible, some critical system DLL has been replaced with a newer version. Does your Event Viewer note the faulting module?
Mylenium

I am having the same issue! I have searched every online help section
with no answer. I unistalled/installed, called the customer service
and am still out of luck! I need help

[t***@geiger.com]

Post by E***@adobeforums.com
I had illustrator CS2 working great on my windows XP pc. It worked well untill last week or so. I am running it on a Windows based PC with lots of storage space, a 1GB of Ram using windows Xp. I tried to open it rescently and it would not open. Instead I got a Runtime Error! On the error box, the application says " This application has requested the Runtime to terminate in an unusual way, Please contact the application's support team for more information"
I tried calling tech support but they directed me to this forum without offering any other help what so ever. Please help me solve this issue since Illustrator is one of our most used program. Any help would be greatly appreciated. I do not wish to upgrade to CS3 ort CS4 yet since CS2 works perfectly for us. Thank you for taking your time to read this.
Edgar Flor

You have a corrupted setting. Go to C:\Documents and Settings\[ Your
User's login}\Application Data\Adobe\ and rename the folder "Adobe
Illustrator CS2 Settings" to something like "Saved Adobe Illustrator
CS2 Settings". When you open Adobe Illustrator it will force it to
recreate that folder from scratch and all the internal files and the
program should open up without an issue.
Tom...